Many people discovered from your travellers that were expecting our aircraft to reach for his or her return to Miami that as we camped in Miami, they were returned to lodge rooms and offered with evening meal and breakfast at no cost! We expect compensation equivalent in value for housing and foods to which you offered to your passengers that experienced to stay in Roatan mainly because of the mechanical issues with our flight.
Distressing more than enough to pay a higher price tag for the spherical-vacation ticket, distressing sufficient that there was a end —— I've experienced several non-stoppers going to Cleveland from Albany in past times. It will make me worried about flying.
I've tried out calling and was on for 15 minutes in order to be hung up on. I've sent two e-mail without reply… I like your airline but attempting to have a improve designed so we do not lose the many The cash we used on our flight simply because we aren’t equipped to really make it simply because my fiancés grandmother handed absent and we must be right here and may’t go away right now Using the funeral developing during our scheduled vacation. I haven't been ready to get any where and becoming that I am a Travel Agent, I realize that for cases like this, In spite of non-refundable tickets, the Airways may give a credit score for partial or may perhaps even give credit rating for the complete amount of money to be used on potential vacation.
Up to now you have got manufactured us eliminate 24 hrs of our getaway We work flat out for time without work perform and of your times have resulted in us achieving our desired destination A person Full Working day Later on. Not a pleased customer and will spread the phrase.
Below at Mantus it’s all regarding the lifestyle over the drinking water, we are constantly pushing to produce the top gear probable for our around the globe loved ones of boaters. We have been a company of people, it truly is who we're. We desire big and we are classified as the harshest
Obtaining just completed (three/18) a flight from Miami Airport to Philadelphia, we observed which the service in the Miami Airport with the American Airline people wasn't according to efficient or Specialist service. We got incorrect Instructions to our Look at-in site, nevertheless after we experienced to have in line for a stability Check out. We ended up despatched to the incorrect spot for that operate.
I am astonished at The shortage of consumer service at American Airlines. I used to be a flight attendant for thirty a long time and took wonderful pleasure within the training I been given from American. On a latest excursion I viewed a passenger and agent argue about which a person was ruder. There is not any evident enforcement of grooming policies any place in the corporate.
After we finished going through Immigration and Customs and baggage and we experienced Excellent trouble obtaining the A single AA Consumer Service one who was very tricky to cope with regarding the preparations for your night and following early morning. We realized that there have been no hotel rooms readily available. At 11.forty five pm he eventually gave us a voucher for your 9AM flight the subsequent early morning along with a $12 voucher for food stuff.
I web link have a request reference quantity 14716375252 from a excursion taken past Nov. I would want to know the companies response.
The last two instances I have flown on American Airways from BWI to MIA my precheck clearance has not shown on my ticket. When I have spoken to shopper service I'm dismissed with “It is simply a glitchâ€.
I am quite unhappy using your client service!!! I do think it had been more cost-effective for you to do this to me than to run the flight that I was originally on, because the flight was not full.
I am sorry to declare that our practical experience with the AA counter in Newark was lower than stellar – Of the two client service reps in the counter helping passengers checking in, one particular devoted her time for you to ONLY Firstclass travellers, and the opposite woman looked as if it would do as minimal as feasible – as well active worrying about what everyone else was accomplishing – all apart from what she might be performing! As the road grew for a longer period, the fewer fascinated she turned, and her Mind-set was horrific – It took us fewer time and energy to get to the Airport than it did standing in line to check in! (in excess of one hour with only four persons in front of us). By the time we stepped up on the counter – a new representative bought on board – we had to “calm ourselves down†– you may visualize how another forty or so individuals began to really feel powering us! As you frequently try to inform us, you “care†with regard to the passenger, which unique could use a little Angle adjustment – or obtain her A further posture!
Ticket #2836 Dallas, Tx to Lawton, Okay March twentieth didn't connect from Raleigh, NC flight 168….was more than booked and flight didn't help it become to Dallas for connecting flight. They explained they did not Have a very hotel for me in Dallas, I was stuck at airport til morning of 3/21/sixteen…this brought on me to overlook a day of labor & it was essentially the most depressing night time of my lifestyle…they gave me a food items vocher for $12 for meal which I'd to add cash also, to eat!
I attempted to make use of a $500 vacation voucher for a latest flight and I was unable to do so as American Airlines refused to accept the voucher. Remember to explain to tourists to keep their seats instead of be cheated by these fictitious vouchers that AA provides for vacationers to give up their seats.